Archive for the ‘internet’ Category

TMpoint suck.

Friday, May 16th, 2008

Posted eddyra by on internet

I am really pissed off. Yes, piss off.

Let me share with you the dates and chronological order of how this happen to me.

27 April - I went to TM Point Chukai, Kemaman to transfer the phone line and Streamyx account to the new house. This kakak asked me to fill up the transfer form or whatever form name I didnt bother to know. OK everything will be OK, RM50.00 will be charged to my next tmnet bill and RM30.00 to TM contractor. I have to wait for 3 to 7 working days for the transfer of the account. Gezzzz…

1 May - I moved to new house.

4 May - TM appointed contractor called and did something to the telephone pole. Tried connect to the internet but can’t. DSL light on modem not present. Maybe not yet ready.

13 May - 20 days after filled up the form, my house phone is activated. Fcuk la.. its take 20 days to make it. Tried connect to the internet again but DSL light on modem not present as well. I called tmnet customer service 1300-88-9515. OMG he said that the streamyx account still using my old house address, what I have to do is go to TMpoint and ask them to transfer the streamyx account to the new address!

14 May - I went to TMpoint again and told the same kakak that the streamyx is still under old house address. You know what she said?

“Akak lupa nak key in la dik.. ni akak buat sekarang..” (I forgot to key in the new address, I do it now”)

Aduhaiiii… now I have to wait for 7 days working time.

Update**

18 May 2008 - I went to TMpoint again to check the status. They put me under waiting list for available streamyx slot. Gezzz.. almost 3 weeks now.

This is not what they potrayed in the media, fast, effective and all the bullshits..

 

Ads Links

About Me

    This is my blog about my thought and my opinion. I will address anything on random topics and anything that comes to my mind. I invite you to join my rubbish blog by reading my posts and please feel free to write down your comment. About me